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Returns

๐ŸŒฑ Thinking about sustainability and being environmentally smart is something we do continuously. Returns are unfortunately a growing environmental problem and we always aim to improve our products as well as our product information on the website to reduce the number of returns. Sometimes, of course, it happens that a garment doesn’t fit or isn’t what you expected. In that case, you always have the right to return within 30-days. Read below for information on how to return your item(s) to us.


Return policies

  • You can make returns within 30 days.
  • The returned item(s) must be unused and undamaged, with all labels and original packaging remaining.
  • We do not handle any exchanges. Please, make a return and a new purchase instead.
  • We will refund returned items but not any shipping charges additional to the original order.
  • It normally takes around two weeks from the time you send your returns for a repayment to be made.

๐Ÿ‡ธ๐Ÿ‡ช  Sweden

For returns from Sweden, please click here.


๐Ÿ‡ฉ๐Ÿ‡ช  Germany

For returns from Germany, please click here.


๐Ÿ‡บ๐Ÿ‡ธ  US / ๐Ÿ‡ฌ๐Ÿ‡ง  UK / ๐Ÿ‡จ๐Ÿ‡ฆ  Canada

  • You as a customer pay for the shipping cost. You can choose any carrier.
  • Fill in the return form and include this in the package.
  • Send your return package to:

Boob Design
c/o Texpress Logistik
Kryptongatan 14
431 53 Mölndal, SWEDEN


๐Ÿ‡ฉ๐Ÿ‡ฐ  Denmark / ๐Ÿ‡ซ๐Ÿ‡ฎ  Finland

  • The cost for return is 7 EUR. The amount will be charged when we handle your refund. 
  • Fill in the return form and include this in the package.
  • Attach the enclosed return label and hand in your package to the nearest agent below:

Denmark: PostNord www.postnord.dk

Finland: PostNord www.postnord.fi


๐Ÿ‡ณ๐Ÿ‡ด  Norway

  • You as a customer pay for the shipping cost. You can choose any carrier.
  • Fill in the return form and include this in the package.
  • Send your return package to:

Boob Design Norway
PB 1034 Jeløy
1510 Moss
Norway


Austria / Belgium / Czech Republic / Estonia / France / Ireland / Italy / Latvia / Lithuania / Luxembourg / Poland / Portugal / Spain / The Netherlands

  • The cost for return is 9 EUR. The amount will be charged when we handle your refund. 
  • Fill in the return form and include this in the package.
  • Attach the enclosed return label and hand in your package to the nearest agent below:

๐Ÿ‡ฆ๐Ÿ‡น Austria: Post AG www.post.at

๐Ÿ‡ง๐Ÿ‡ช Belgium: bpost www.bpost.be

๐Ÿ‡จ๐Ÿ‡ฟ Czech Republic: PPL www.ppl.cz

๐Ÿ‡ช๐Ÿ‡ช Estonia: Itella www.itella.ee

๐Ÿ‡ช๐Ÿ‡ธ Spain: DHL www.dhlparcel.es

๐Ÿ‡ซ๐Ÿ‡ท France: Relais Colis www.relaiscolis.fr

๐Ÿ‡ฎ๐Ÿ‡ช Ireland: An Post www.anpost.com

๐Ÿ‡ฎ๐Ÿ‡น Italy: DHL www.dhlparcel.it

๐Ÿ‡ต๐Ÿ‡ฑ Poland: DHL www.dhlparcel.pl

๐Ÿ‡ต๐Ÿ‡น Portugal: DHL www.dhlparcel.pt

๐Ÿ‡ฑ๐Ÿ‡น Lihuania: Itella (pick-up) www.itella.lv

๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg: Post Luxemburg www.post.lu

๐Ÿ‡ฑ๐Ÿ‡ป Latvia: Itella (Pick-up) www.itella.lv

๐Ÿ‡ณ๐Ÿ‡ฑ The Netherlands: DHL www.dhlparcel.nl


Australia / Bulgaria / Croatia / Cyprus / United Arab Emirates / Greece / Hong Kong / Iceland / Israel / Japan / Kuwait / Malta / New Zealand / Romania / Singapore / Slovenia / Slovakia / Switzerland / South Korea / Taiwan / Turkey / Hungary

  • You as a customer pay for the shipping cost. You can choose any carrier.
  • Fill in the return form and include this in the package.
  • Send your return package to:

Boob Design
c/o Texpress Logistik
Kryptongatan 14
431 53 Mölndal, SWEDEN


Reclaims

We guarantee that the goods you receive are flawless when shipped. Should you receive a faulty product, please contact us by email at shop@boobdesign.com as soon as possible and provide a detailed description of the fault and a photo showing the fault. We will get back to you with information on how to proceed with the claim.

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