Exchanges & Returns - Denmark & Finland | Boob Design
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Exchanges & Returns

We try to make sure that all our products meet high quality expectations and we want to do everything possible to make sure you’re happy with your purchase. However, if you still would like to exchange or return an item, please follow the instructions below. If you have any questions, you can contact our customer service at shop@boobdesign.com

DENMARK & FINLAND

Returns

  • You can make returns and exchanges within 30 days.
  • Use the pre-printed return label that was included in your package and use the return form. If you have lost the return form - you can download it here.
  • Submit your return to your nearest PostNord office.
  • If you want to make an exchange of size, color or style, please make a note on the return form.
  • Return cost is 7 EUR regardless of the size and weight of the package.
  • The returned item(s) must be unused and undamaged, with all labels and with original packaging.
  • Please note the tracking number of the package you send in return to us and request a receipt, so the package can be easily tracked.
  • Your return will be refunded using the same payment method you used to purchase.

 

For returns from Norway, please click here.

For returns from Sweden, please click here.

For returns from Germany, please click here.

For returns from other countries, please click here.

Exchanges

Return the item(s) together with the completed return form. Note which item(s) the return concerns and state the item and size you wish to exchange to under ”Exchange for”. If possible, also provide a second choice for the exchange, in case your first preference is out of stock. You can use the same shipping bag that the goods were delivered in. Once we have received and approved the return we will confirm repayment via email. For items purchased in any of our bundled promotions, where one or more items are returned, you will pay full price for that/those products which you choose to keep. The full price will be deducted from the refund amount. If you return your entire purchase, you will be refunded for the entire purchase.

Refunds

Boob Design will refund returned items but not any shipping charges additional to the original order. We will cover the shipping charges when sending replacement item(s) for one exchange. It normally takes around two weeks from the time you send your returns for a repayment to be made.

Claims

We guarantee that the goods you receive are flawless when shipped. Should you receive a faulty product, please contact us by email as soon as possible and provide a detailed description of the fault and a photo showing the fault. We will get back to you with information on how to procced with the claim.

Return address and return form

Boob Design
c/o Texpress Logistik
Kryptongatan 14
431 53 Mölndal Sweden

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